Dynamics 365

Microsoft Dynamics 365 — CRM & ERP, modernized

End-to-end Dynamics 365 advisory, implementation and managed services for Sales, Customer Service, Field Service, Finance & Operations and Business Central.

What we deliver

Microsoft Dynamics 365 capabilities

Sales & Customer Service

Lead-to-cash, omnichannel service, knowledge management and Copilot for Sales.

Field Service

Scheduling, IoT-enabled maintenance and mobile-first field operations.

Finance & Operations

Multi-entity finance, supply chain, project ops and intercompany.

Business Central

Mid-market ERP for finance, inventory, manufacturing and projects.

Integrations

Dataverse, Logic Apps, Service Bus and ISV connectors.

Security & Compliance

Role-based security, audit, GDPR and industry compliance.

Use cases

Where teams unlock value

  • Lead-to-cash automation
  • Customer 360 & KYC
  • Field service IoT and dispatch
  • Project operations & billing
  • Intercompany finance consolidation
  • Copilot-assisted sales workflows
Microsoft Dynamics 365 use-case illustration
Tech & tooling

Stack we use

Dataverse Power Apps (model-driven) Power Automate Azure Service Bus Logic Apps Plugins (C#) PCF Controls XrmToolBox Azure DevOps GitHub Actions
FAQ

Frequently asked questions

Which D365 modules do you implement?
Sales, Customer Service, Field Service, Project Operations, Marketing, Finance, Supply Chain Management and Business Central.
Do you offer managed support after go-live?
Yes — tiered AMS plans with SLAs, hyper-care and quarterly health checks.
Can you augment our existing Microsoft Partner team?
Yes. We frequently provide senior architect-led specialist capacity to Partners and SIs.
Outcomes that matter

Measured impact across 220+ projects

14+Years delivering Microsoft solutions
220+Implementations & rollouts
35+Active certifications across team
94%Client retention rate
< 4 hrsAvg. response on managed support
11Countries served
Why KIT

A Microsoft Solutions Partner practice you can trust

14+ years building on Microsoft. 35+ certifications across the team. Solutions Partner designations in Business Applications and Azure.

Advanced Specialization

Verified Advanced Specialization in Low Code Application Development - demonstrating repeatable, measurable customer success at enterprise scale.

Certified Trainers (MCT)

MCT-accredited instructors deliver official PL-/MB-/AZ- courseware and hands-on labs for your team.

Solutions Partner - Business Apps

Verified Microsoft Solutions Partner designation for Dynamics 365 and Power Platform engagements.

Solutions Partner - Azure

Verified Microsoft Solutions Partner for Azure, covering cloud infrastructure, AI and app innovation.

Insights

Featured guides & playbooks

All insights

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